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Q: How delivery the products?
A: provides safe transfer to clients by   in-game mail or F2F trading. Almost all orders can be finished in one   hour. So, please make sure the payment and the contact information is   correct. It will save a lot of time!

Q: Is it safe to buy gold? Is your gold legal?
A: Yes. All of our in-game currency is 100% handwork by our   gold supplier team. We would never allow using cheats, automation   software (bots), hacks, mods or any other third-party software to farm   illegal gold for selling.

Q:How long does delivery take?
A: If your order is in stock we can usually deliver within 30   minutes, deliveries can occasionally take up to 90 minutes or longer   however depending on order volumes and game server traffic.

Q:How is delivery accomplished?
A: After you complete the order process and have sent payment,   the order appears in our delivery queue in the order in which it was   received. Our delivery team will then log into the appropriate game and   contact the character specified on the order form. If our delivery team   is unable to make contact, an e-mail will be sent to the contact address   provided. You may reply to this e-mail or log onto our live chat to   verify the status of your delivery.

Q: What confirmations should I expect once I've placed an order?
A: You will receive an email within 30 minutes after placing an   order. If your order was approved, this email will confirm your order.   Otherwise, it will notify you that this order failed and will give you   instructions on how to process your order. Once your order delivers, a   delivery confirmation email will be sent. We may also require additional   verifications or information before accepting an order. We will contact   you if your order is cancelled or if additional information is required   to accept your order.

Q:What security precautions are taken to protect my personal information?
A: takes the protection of   our clients' personal information very seriously. We have various   systems in place to screen each and every order for anything that might   seem amiss, and since our operation runs 24/7 without closing, so too   are we vigilant. Additionally, the information submitted will never be   disclosed to any third parties.

Q: On what condition can I get a coupon/discount/voucher?
A : These three rewards are optional for customers. When   customers purchase gold from our websites, our customer service   representative will send code of coupon/discount/voucher to customer in   the following situations:
1) Customer has a steady, non-bilking and excellent consumption history on our websites.
2) Customer has placed a bulk order.
3) Customer's current order has been delayed for an unbearable period of   time for our reasons, such as website server breakdown, out of stock   and so on.
4) Customer has participated in or been invited to activities held by   our websites. For more information about this, please pay attention to   our homepage continuously, since activities will be updated at regular   intervals.